No phone numbers needed

A call button for your organisation

Let customers speak to your team, or your AI voice agent, straight from your website, a link or a QR code. One tap, and they’re talking to you.

Start free Try a demo call

Guided setup. Test every call before you go live.

Tap. Connect. Speak.
Resolve.

1TapA customer taps Call on your website, link or QR code.
2ConnectRelay finds who should answer: AI or a free person.
3SpeakA real conversation in the browser. No app, no number.
4ResolveEvery call is summarised and kept with its notes.

Be reachable wherever customers find you

Be reachable everywhere

Each entry point can go to a different team, with its own hours and its own first answer.

Website button

Add one line to your site and a call button appears, in your colours.One line of code adds a call button in your colours.

Website → Customer Support

Call link

Share a link in emails, chats and social bios. It opens a call in any browser.Share it anywhere you would share a phone number.

relay.app/c/your-name → General enquiries

QR code

Print it at your front desk or on posters. Scanning starts a call.Print it at your front desk. Scanning starts a call.

Reception poster → Front desk

AI → Human

AI that knows when to hand over

Your AI voice agent answers instantly, using only what you’ve taught it. When a caller needs a person, it passes the call to the right team with a short summary, so nobody repeats themselves.

Always introduces itself as a virtual assistant
You decide what it can do and when it hands over
Test every change before callers hear it

10:42
Ava answeredWithin a second
10:43
Handoff requestedDate change needs a person
10:44
Sarah acceptedWaited 38 seconds
10:51
Call completed

One-tap availability

Go online or offline from anywhere.

Smart routing

Calls ring the right department and whoever is free.

Context first

See why someone is calling before you answer.

Your face, not a number

Callers see the name and photo of who answers.

Answer from your desk or your phone

Your team answers in the browser or the Relay app for iOS and Android. Calls ring whoever is free, wait in a queue when everyone is busy, and arrive with the caller’s reason already on screen.

Built for organisations people trust

Clinics, NGOs, professional firms and public services use calls for sensitive conversations. Relay is built for that from the start.

Roles and permissions

Decide exactly who can hear recordings, read transcripts or change settings.

Recording you control

Recording and transcription are separate switches, with retention you set and notice for callers.

Your data stays yours

Every organisation’s calls, people and knowledge are kept strictly separate.

A full audit trail

Sensitive actions are logged with who, what and when.

Simple pricing

Calls with your team are unlimited. You pay for AI minutes.

Starter

Coming soon / month

For small teams getting started

Unlimited calls with your team
AI minute allowance to be confirmed
Website button, link and QR
Up to 3 team members

Start free

Growth

Most teams

Coming soon / month

For busy teams with AI answering

Everything in Starter
AI minute allowance to be confirmed
Departments and queues
Recording and transcripts

Start free

Organisation

Custom

For larger and regulated organisations

Everything in Growth
Multiple AI agents
Advanced permissions
Dedicated support

Talk to us

Questions

Do my customers need to install anything?

No. Calls open in the browser on any modern phone or computer. They only need to allow the microphone.

Do I need a phone number?

No. Relay works entirely over the internet through your website, links and QR codes.

Will callers know when they’re speaking to AI?

Yes. Your AI agent always introduces itself as a virtual assistant, and the call screen shows it too.

Can I use Relay without AI?

Yes. Choose “Human first” and calls ring your team straight away.

How long does setup take?

Setup is guided: add your details and brand, choose who answers, make a test call, then publish. You can add departments and more AI later.

Find an organisation. Tap Call. Speak.

Give your customers the simplest way to reach you. You can be live today.

Start free Talk to us